Renatus RAIS

Contact Support

Standard Support is available by email to and has 24 business-hour turnaround.


Most support issues are easily resolved in minutes, and we attempt to respond as quickly as possible to minimize any potential disruption of service.

Premium Support

Premium Support is available to provide 24-hour phone support as a monthly subscription add-on to your account.


For emergencies or high-priority issues requiring phone and/or virtual desktop assistance, a single month of Premium Support is available for purchase.